Mobile Device Management Services
Receive Custom MDM Solutions for Your Enterprise
Managing mobile devices across multiple locations and end users requires careful planning and setup especially in an enterprise environment. Mobile Device Management (MDM) is the process of administering, monitoring, managing, and securing mobile devices across a business. With an effective MDM solution, your mobile devices work better together all while reducing service calls and overall business risk.
However, this is only one piece of the puzzle. Your system can only function at an optimal level when managed efficiently on a daily basis. In order to maximize the system’s potential, it requires a dedicated team of professionals with extensive knowledge of MDM best practices. Contact Peak Technologies today to learn more about how our mobile device management solutions can help your business.
Comprehensive MDM
From Peak Technologies' Enterprise Mobility Management (EMM) Team
As an MDM service provider, Peak Technologies’ Manage Mobility team will remotely manage, support, track, monitor and secure your mobile devices. Whether your company operates on a Bring Your Own Device (BYOD) policy or a company-owned device policy, here’s what you can expect from our team:
- Management – Provision, configure and control mobile devices. We work with all service providers and mobile device types (e.g., smartphones such as Apple iPhones and Android devices, laptops, printers)
- Support – Efficient remote control and helpdesk tools for real-time support
- Tracking – Locate and track devices anywhere in the world real-time or historically
- Monitoring – Proactive alerts and audit reports on device status for policy compliance
- Device Security – Encrypt data, authenticate corporate access, restrict features, and lockdown devices
- IT Policy Enforcement – Ensure all systems meet Corporate standards and requirements
SOTI ONE Platform
Everything you could ever need to make your business go mobile, in one place.
AirWatch by VMWare
Advanced system and device integration in the cloud or on-premises.
- Our team has experience with most mobile device management software vendors, including:
- Soti MobiControl
- AirWatch MDM
- Wavelink
- IBM MaaS360
- Zenprise
- Mobile Iron EMM
- Good
Leveraging more than a decade of experience, Peak Technologies will help you determine the right solution based on your requirements. We begin with a comprehensive scoping process where we understand current and future requirements and then make recommendations based on your desired outcome and available resources.
Installation and Configuration
Once we understand your requirements, Peak Technologies Manage Mobility will host your MDM software solution in the Cloud or install it to a server of your choosing (provided the server meets specified requirements). The server can be on your premises or hosted remotely. We then configure your solution based on the agreed outcomes from the preliminary scoping process. From here, we can turn it over to your team or we can play a more extensive role, handling everything from software rules and restrictions to application management.
Training
Most MDM solutions aren’t used to their fullest potential. Our team helps you get the most from your solution by conducting training based on your specific audience. You determine if the training will be for your administrators who oversee the installation, or for your IT managers and operators who will interact with the system on a daily basis for support purposes. We develop all content based on your desired audience, and the classroom training can be hosted at our facilities or yours.
Server Support
Going beyond training, our team offers server support. We monitor the MDM environment and manage all of the related information on your server. Our team will notify you of any server-related issues that may impact the performance of your solution and manage necessary server updates on your behalf.
MDM Deployment Services
The Peak Technologies Manage Mobility team can further alleviate the strain on your IT department by managing individual devices directly from our facilities.
Device Provisioning and Deployment:
Stages the mobile device, installs all application software, configures the device to your requirements, activates wireless carrier voice/data plans, installs your custom start-up screen and performs tests to ensure the new device is ready to go right out of the box.
Service Help Desk:
First or second-tier technical support and IT services. Should a device become inoperable in the field, we can help with troubleshooting by rebooting the device, reloading the software and even resetting the whole operating system without the device leaving the operator's hands.
MDM Outsourcing:
Eliminate the time-consuming burden of managing and maintaining your existing MDM environment internally by outsourcing this function to Peak Technologies' expert team.
Security:
Compliance-based mobile security policies to ensure both corporate data and personal data are protected, including stolen / lost device lockdown or wipe, encryption key rotation and role-based permissions and access rights management.
Reporting:
Accurate database of your mobile assets with information on serial numbers, IP addresses, MAC addresses, geographic location (for geofencing), repair history, and custom reporting.
Update:
OEM firmware and application updates can be distributed over-the-air to managed devices without returning the device to the OEM or IT department. Updates can be performed by our team during the day, in-between shifts, or overnight.
SOTI ONE Platform
Everything you could ever need to make your business go mobile, in one place.
SOTI is a proven innovator and industry leader for mobile and IoT device management. Globally, over 17,000 companies depend on the SOTI management platform to transform their business by taking mobility to endless possibilities.
